Alford Technologies supports its products from concept to field. The Tech Team handles design and manufacture, documentation, demonstrations and training, and fault reporting.
It works with Marketing, Sales, and Training, and with a global distributor network that provides local after-sales support.
Questions go straight to tech@explosives.net.
Design and manufacture
Alford designs and manufactures its products, taking each one from first concept to final product.
We work with operators facing today’s threats and those preparing for new ones, so every design starts with a real operational need. That input is why our products fit the way customers work.
Documentation
Datasheets for our products can be downloaded from each product page.
User manuals are supplied to customers and cover everything from technical specifications to operating instructions.
We update the manuals with each new product iteration, so the guidance keeps pace with the product.
Demonstrations and training
Alford staff travel worldwide to give hands-on product demonstrations, so operators can see how they perform.
We also run customised training programmes built around each customer’s requirements, so users are ready to use Alford products in the field.
Fault reporting and after-sales support
If equipment doesn’t perform as expected, report it to the Tech Team at tech@explosives.net.
Our support process is built to minimise downtime, and the feedback we gather goes straight back into product improvement.
Working with our distributors
Our distributors cover the whole product lifecycle, from first sale to after-sales support.
We give them the training and support they need to represent Alford products properly, so customers can buy and get help in their own region.
Product support enquiries
Latest Resources
Blogs
Alford Technologies Signs MoU in Romania to Expand Specialist Manufacturing and EOD Capabilities
Blogs
When the Past Resurfaces: How Alford’s Vulcan Shaped Charge Safely Neutralised a WWII Bomb at Changi Airport
Blogs
